Support

Current contact path

Verified support mailbox. Controlled inbound delivery and outbound sending have been verified for the address below.

Email traqsIQDG@makintraqs.com for TraqsIQ DG product support, account assistance or to report an issue. Provide enough information to identify the problem, but do not send passwords or raw, unredacted connote or SDS documents unless explicitly requested by support.

Response times

The operator aims to acknowledge support requests within 3 business days. There is no guaranteed resolution time for general enquiries.

Privacy and data requests

For privacy complaints or access requests, see the Privacy Policy.